Care Services – Building a Scalable Salesforce Backbone
Feeling overwhelmed by Salesforce maintenance with no internal admin?
This case study breaks down how a healthcare logistics provider supporting over 70,000 pharmacy and courier relationships partnered with Equals 11 to build a scalable, reliable Salesforce foundation — without hiring full-time staff. Learn how we revamped contract workflows, slashed onboarding time, eliminated storage bloat, and helped their teams operate with confidence.
Print Length: 1 PDF File – 4 pages
⏱ Estimated Reading Time: 5 minutes
What You’ll Learn:
How to scale Salesforce without an in-house admin using managed services
Strategies to streamline contract generation, customer onboarding, and data intake
Real-world examples of proactive platform optimization and technical governance
What hybrid support looks like: ticket resolution + roadmap planning + offshore delivery
Lessons from CIO and leadership: why expertise beats headcount when scaling ops